The type of personal information we collect
We currently collect and process the following information:
· Your name, address, telephone number and email
· Measurements and details relating to your flooring needs
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you.
We may also receive personal information from third parties such as TrustaTrader or RatedPeople where you have asked them to pass on your information.
We use the information that you have given us in order to provide you with a flooring quotation and flooring services.
We will not share this information with any other organisations or individuals without your consent.
Under the General Data Protection Regulation (GDPR), the lawful base we rely on for processing this information is your consent.
You are able to remove your consent at any time. You can do this by contacting us at floorcraftessex@googlemail.com
We keep your contact details and measurements for only as long as is required. We will then dispose your information safely and securely.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at floorcraftessex@googlemail.comif you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at floorcraftessex@googlemail.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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